Archived > Error on checkout (Amazilla or Amazon bug?)

Hey,
I noticed that some items give an error when you try to check out..

Steps to reproduce:

1. Open nukebiz.com/amazon-vie...I2E1O.html
2. Add to cart
3. Checkout
at Amazon: insert your Amazon password.

You will get:
"We're sorry! An error occurred when we tried to process your request. Rest assured, we're working to resolve the problem as soon as possible.
In the meantime, please note that if you were trying to make a purchase, your order has not been placed.
We apologize for the inconvenience."

if you click on " Continue shopping" Amazon loops in this error.
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First I thought maybe it happens because you have to buy a service when you purchase the phone.. nope. Here is the example of prepaid phone
nukebiz.com/Amazilla/a...OIJ5A.html
it has exactly the same problem.
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When "Buy from Amazon" button is enabled and clicked, a popup window opens (as expected), it shows the correct item. Then you add it to cart, Amazon window opens and nothing gets added in the cart.
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Another funky thing (probably related)

1. Open nukebiz.com/Amazilla/a...OIJ5A.html
2. add it to cart
3. go back or open again the same item and add it to cart again

In the cart you will see the same item with quantity of 2 (this is correct),
and there is a warning "Cart service failed.We encountered an error processing your shopping cart request" linked to nukebiz.com/=
plus some other nonsense, like "Note: Items with total Price of 0.00 have an extra special discount when you click the Start Checkout button."


Any ideas?

The first one was an Amazon service failure - works okay at the moment.

The buy button issue is an Amazon problem, and won't be resolved.
nukebiz.com/Forums/vie...9.html#539

The third one I'm not sure, but also appears to be an Amazon quirk, but I don't have time to pursue it for now.

The "nonsense" note is necessary because there is no other way to display a price in the cart - amazon have some items that will only show a price when you enter their site.

There will continue to be problems as Amazon winds down its support of AWS3 in favor of its new system, and even that system still has some quirks - nukebiz.com/Amazense.html

Phoenix wrote

The first one was an Amazon service failure - works okay at the moment.

Are you sure? tried on your site and on mine too... on different browsers.. why does amazon hate me?

hmm, it hates me now - it did work earlier, but now doesn't - have no idea what is going on with Amazon, bit it's definitely a problem their end.

The best I can suggest is to disable the cart option.